June 16, 2003
Urge to Kill… Rising
I first became aware, recently, that I should figure out what was happening with my rent bill when an email came out from Sunshine, the Student Accounts person, stating, in a quite patronizing tone, that there had been some confusion regarding the amount due for the month of June, but “the established monthly rate for summer housing is $465 regardless of the number of days in the month – just like rent in an apartment.”
This provoked a quick response from someone who was paying attention, and who pointed out that the housing contract we signed had a slightly different take on the matter.
No response from Sunshine was forthcoming.
This stewed about in my head for a few days, and then it occurred to me: Hey! I should have gotten one of those bill thingies. So I wandered on down to the Students Accounts office. They, it turns out, decided to send my bill to my home address.
I inquired as to why this was, given that:
- My billing address has always been at school.
- This was the bill for summer housing rent
There was no good answer for that. Also, I wasn’t just being overcharged the $15 that everyone had been overcharged, I was being overcharged $120, because I was also being charged for the first week after school, during which I was not in residence. In order to fix this, I must go see the Dean of Students, who has rent agreements and such.
I went to the Dean of Students to get this all straightened out. How foolish I was. See, I didn’t really need to see the Dean of Students. They only said that in the hopes that I would eventually become fatigued by the travels, or would realize that I would be much better off spending my time in a more lucrative fashion, such as selling my blood, or beating little kids for lunch money. Who I really needed to see was Crystal Whinery, who (surprise!) couldn’t see me today because she was very busy. Please send an email.
So I sent the email. This was on Friday. I received no response. Today I go back to F&M and ask to see Crystal. Ah. The reason that I couldn’t see her, the reason she was so busy, was that she was getting ready to go on vacation. She will be gone for a week. Rent, on the other hand, is due in three days.
I had a nice snappish conversation with the receptionist, who wanted to know what I hadn’t dealt with this before Crystal went on vacation, to which I replied that my copy of the F&M vacation schedule must have gotten lost in the mail along with my bill. She eventually agreed to let me see someone. The woman I saw took out a file folder with a bunch of papers to find the one that said I was there a week earlier than I was, and then showed it to me. I looked appreciatively at it for moment, and then pointed out that it was wrong. She looked around in her file for a minute more before saying that that was all she had. “Ah, yes.” was my reply. Then I sort of sat there for a bit, until she offered to send an email to Sunshine telling her to change the amount.
“That would be great,” I said. “Thank you.”
An email. Telling her to change it. What a marvelous idea. If only I had thought of something like that.