July 16, 2007

Why UPS Doesn’t Make Calendars

Posted in Uncategorized at 9:42 am by Ian

I’m looking at my computer screen right now, at the tracking page for a package on UPS’s website.

Type: Package
Status: In Transit – On Time
Scheduled Delivery: 07/17/2007
Shipped To: SANTA BARBARA, CA, US
Shipped/Billed On: 07/14/2007
Service: NEXT DAY AIR SAVER

That’s sort of a curious interpretation of what “Next Day” means.

It’s currently in Ontario, CA. It got all the way from Kentucky to California this weekend, but it’s apparently going to take two days to go the last 150 miles.

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2 Comments »

  1. Dad said,

    Yeah, but it meets their definition of on-time.

    Because of course, the 14th is Saturday, so they don’t officially deal with it until Monday, and then it gets to you Tuesday. One day.

    About 6 months ago I had a package send ground that was scheduled for delivery Thursday. It arrived in Oakland on Monday early afternoon, then sat there until Wed.evening when it got sent to Santa Rosa for delivery Thursday.

    Maybe the truck was too full Monday and Tuesday, but I can’t believe their load balancing algorithm is that good.

    But if they deliver ground shipments too quickly, no one will pay the premium for 2 or 3 day air.

  2. Ian said,

    My god, it actually got here yesterday.


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